Cancellation Policy

1. Introduction

At "Wid", we understand that circumstances may arise where you need to cancel an order. This cancellation policy outlines the conditions under which cancellations will be accepted and the process for canceling orders. By making a purchase on our app, you agree to this cancellation policy.

2. Cancellation Eligibility

Order cancellations may be accepted under the following circumstances:

• Before Shipment: Orders can be canceled before they are shipped.
• Digital Products: Orders for digital products can be canceled before the product is downloaded or accessed.
• Service-Based Products: Orders for services can be canceled before the service is rendered.

3. Conditions for Cancellations

To be eligible for a cancellation, the following conditions must be met:

• The cancellation request must be made within a specific time frame, typically within 24 hours of placing the order.
• The product or service must not have been shipped, downloaded, or rendered.

4. Non-Cancellable Items

The following items are not eligible for cancellation:

• Perishable goods (e.g., food, flowers)
• Downloadable software products once accessed
• Custom or personalized items
• Gift cards
• Sale items or items purchased with a discount
• Subscription-based products or services once the subscription period has started

5. Cancellation Process

5.1 Initiating a Cancellation Request

To initiate a cancellation request, please follow these steps:

• Contact our customer service team at [insert contact information] as soon as possible after placing your order.
• Provide your order number, details of the product or service, and the reason for the cancellation.

5.2 Processing the Cancellation

Once we receive your cancellation request, we will review it and notify you of the approval or rejection of your cancellation. If approved, the order will be canceled, and a confirmation email will be sent to you.

6. Refund Process

If your cancellation request is approved and a refund is applicable, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

7. Late or Missing Refunds

If you have not received a refund within the stated timeframe:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• Contact your bank; there is often some processing time before a refund is posted.