Privacy Policy

1. Introduction

Welcome to "Wid"! This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our multi-vendor e-commerce platform in Saudi Arabia. By accessing or using the app, you agree to this privacy policy. If you do not agree with the terms of this privacy policy, please do not access the app.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when registering on the app, placing an order, or contacting us. This information may include:

• Name
• Email address
• Phone number
• Shipping address
• Payment information

2.2 Usage Data

We may collect information automatically when you use the app. This information may include:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages you visit on the app
• Time and date of your visit
• Time spent on those pages

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect and store your information. This helps us to provide a more personalized experience and improve our services.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain the app
• To improve, personalize, and expand our services
• To process transactions and send you related information
• To communicate with you, including sending updates, promotional materials, and other information
• To monitor and analyze usage and trends to improve your experience
• To protect against fraudulent, unauthorized, or illegal activities

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct or update your personal information.
• Deletion: You can request that we delete your personal information.
• Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

To exercise any of these rights, please contact us at [insert contact information].

7. Children's Privacy

Our app is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information from our records.